We don’t guarantee that we will receive your returned item. If you are shipping an item over £30, you should consider using a trackable / signed for shipping service or purchasing shipping insurance. Shipping costs are non-refundable.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. You will be responsible for paying for your own shipping costs for returning your item. If you need to exchange it for the same item, send us an email at we will advise you of the exchange process. We only replace items if they are defective or damaged. ![]() Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you are approved, then your refund will be processed minus the £3.00 administration fee, and a credit will automatically be applied to your credit card or original method of payment. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. ![]() After that I have always been careful with loading, safety chain length (crossed) and brake cable setup. Changed out the tailgate a few days later and that was the only real damage. To complete your return, we require you name, delivery address, sales number and date of purchase. When the brake cable activated the brakes the trailer drug to a stop, smoking the trailer brakes. You must have operational electric brakes on the trailer, the 12 volt battery must be charged& the switch cable must be attached to the vehicle. It must also be in the original packaging. The Trailer Breakaway System is designed to bring a trailer to a safe stop by activating the electric brakes on the trailer, should the trailer be disconnected from the tow vehicle while driving. To be eligible for a return, your item must be unused and in the same condition that you received it. This cable ensures that the handbrake of the trailer, caravan, boat trailer or horsebox is pulled as soon as the towed object separates from the car during. ![]() If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
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